Covered Ring
"He will cover you with His feathers, and under His wings you will find refuge." - Psalm 91:4
The Covered Ring is a symbol of God's faithful protection and unfailing care. Its flowing design gently wraps around itself, reflecting the way He surrounds us with His presence through every season of life. In moments of uncertainty, fear, or waiting, this piece serves as a reminder that you are never alone - you are held, guarded, and covered by His grace. Wear it as a daily declaration that the One who watches over you is faithful, and His love covers you always.
SEYLAH Refund & Return Policy
SEYLAH Return & Exchange Policy
At SEYLAH, we want you to love every piece you receive. If something isn’t quite right, we’re here to help.
Returns & Exchanges
You may request a return or exchange within 7 days of receiving your order.
Items must be unused, unworn, and in their original packaging.
Due to hygiene reasons, earrings cannot be returned or exchanged.
Return Process
Email us at Seylahjewellery@gmail.com with your order number and the item you want to return or exchange.
We’ll review your request and send return instructions.
Once we receive and inspect the item, we’ll confirm your refund or exchange.
Refunds
Refunds are issued as store credit or original payment method (you choose).
Shipping fees are non-refundable.
Damaged or Incorrect Items
If your item arrives damaged or you received the wrong product, please contact us within 48 hours with clear photos. We will replace it at no extra cost.
Non-Returnable Items
Sale items
Custom-made or personalized items
Earrings (for hygiene reasons)
Shipping Costs
Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
SEYLAH Shipping Info
Shipping Information
At SEYLAH, we aim to get your order to you as quickly and safely as possible. Below is our general shipping guide. Specific details may vary depending on your chosen shipping method.
Processing Time
All custom pieces require a processing period of approximately 30–60 days from the date of purchase. Once completed, orders will be shipped within 3–7 working days.
Pre-orders for out-of-stock items are processed according to the next scheduled restock. As a general guideline, orders may be expected mid to late the following month in which the order is placed, depending on the active restock cycle.
Please note that the Set Apart Necklace and Remembrance Bracelet are exceptions and are expected to process until mid to late the following month in which the order was placed.
All in-stock items are processed within 3–7 working days. Once your order has been packed and shipped, you will receive a confirmation email containing your tracking details.
Shipping Options
We offer the following shipping methods:
Standard Delivery – Estimated delivery after processing: 3-7 working days
PUDO Locker to Locker – Estimated delivery after processing: 3-7 working days
Local Pickup after processing – Hemels Cafe, Lynwood Rd, Pretoria
Note: Exact delivery times depend on the courier service used.
Shipping Fees
Standard Delivery: R110,00
PUDO Locker to Locker: R80,00
Local Pickup: R50,00
Tracking Your Order
Once shipped, you will receive a tracking link via email or WhatsApp Message. If you don’t receive tracking details within 48 hours after dispatch, please reach out to us.
Delays
Delivery delays may occur due to high order volumes, courier delays, weather conditions, or public holidays. Once your package is handed over to the courier, delivery time is unfortunately out of our control—but we’re always happy to help with updates.
Incorrect Shipping Details
Please ensure your shipping information is correct at checkout. SEYLAH cannot be held responsible for packages sent to incorrect addresses provided by the customer.
Lost or Damaged Parcels
If your order arrives damaged or appears to be lost in transit, contact us immediately at Seylahjewellery@gmail.com so we can assist you.